WinJewel

WinJewel AI — Early Access

The jewelry POS you've trusted for decades — rebuilt for the AI era.

Point of sale, inventory, repairs, and every customer conversation. One system that runs your store — now with AI that actually knows jewelry.

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1,200+ jewelry businesses served

Building jewelry software since 1981

Multi-store up to 99 branches

Retail · Wholesale · Pawn

Windows · Mac · iPhone · iPad · Android — one system, same data, everywhere.

POS and Sales

Ring up sales, layaways, special orders, and trade-ins in seconds. Every transaction flows straight into inventory, accounting, and customer history — no re-keying, no end-of-day mysteries.

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The WinJewel AI point-of-sale screen ringing up a sale

AI Inventory

WinJewel AI reads your inventory the way a jeweler does. Decades-old freeform descriptions get normalized automatically — metal, stones, sizes, styles — so you can search your case the way you talk: white gold solitaires under $2,000.

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An inventory item detail screen with AI-normalized attributes

Repairs and Ticketing

Every repair tracked from intake photo to pickup text. AI-assisted tickets turn a voicemail or a counter conversation into a job with parts, pricing, and promise dates.

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A repair ticket with intake photos, parts, and promise date

Customer Communication Hub

Calls, texts, WhatsApp, and Facebook messages in one inbox, attached to the customer record. Your store's number rings the counter, and every promise made to a customer is on file.

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The unified communication inbox showing calls and messages attached to customers

E-commerce and Marketplaces

Your case, everywhere. Push inventory to your own storefront, Shopify, eBay, and Etsy — quantities stay in sync, and a sale anywhere updates everywhere.

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Marketplace sync status across storefront, Shopify, eBay, and Etsy

Reports and Insights

Two hundred reports' worth of answers without hunting for the right report. Ask in plain English and get the number, the chart, and the drill-down.

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A plain-English question answered with a number, chart, and drill-down

One system. Every device.

WinJewel AI runs on Windows, Mac, iPhone, iPad, and Android — the same system and the same live data everywhere. Ring up a sale at the counter, approve a repair estimate from your phone, or review the day's numbers on the couch with an iPad. Your store no longer lives in one machine.

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WinJewel AI showing the same store data on a desktop, a tablet, and a phone

Be first in line.

Early-access stores help shape the platform and get first pick of onboarding slots.

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